FAQs
Our Frequently Asked Questions can help answer your queries.
Here is an example of how we helped one of our clients.
How secure are clients’ funds?
With Delma Exchange your funds are in the safest hands. We have a range of measurements that we have put in place to protect your money.
What are the advantages of using Delma Exchange?
- Direct access to a team with a wealth of experience.
- A payment service in over 130 local and global currencies.
- 24/7 access to payment information going anywhere in the world.
- Automatic payment confirmation so you know when your payments have been sent.
- Choosing a brand payment service to suit you, so that you do not incur unnecessary charges.
What products are available?
A range of products are available, including Spot and Forward Contracts.
We also offer foreign exchange options through Corporate FX+ – a subsidiary of Global Reach Partners. Our dealers work alongside clients to manage and put in place the right hedging strategies.
How do I open an account?
There are no charges or costs associated with opening a Delma Exchange account. Email info@delma-exchange.com or call +971 2 491 5757.
How do I buy/sell currency?
The process of buying currency is simple. Once you open an account, your experienced personal dealer will discuss your business requirements and create your tailored strategy. Your deal will then be booked.
Your dealer will provide you with all the relevant information regarding your trade, including the delivery date, transactional information and confirmation of the trade.
How is my transaction settled?
When you book a trade you will be sent information advising on how to pay and when your payment will be made. We will provide you with a copy of the payment as soon as the funds have been sent.
Can I manage my account online?
Yes you can. Delma Online is our international payments platform owned and operated by Delma Exchange. It offers financial decision-makers a host of benefits including:
- Live market rates in all major and many local currencies.
- The ability to execute Spot and Forward transactions.
- An international payments engine that stores template details.
Corporate clients
Whatever your foreign exchange needs, we offer a range of products and services to manage your foreign currency requirements. Whether you need Spot or Forward contracts, Market Orders or FX Options, one of our expert dealers can help.
Private clients
We offer personal foreign exchange services to private clients from all over the world. From buying a home overseas, to sending salary payments home, to managing personal international investments our experienced team can help.
Retail clients
Local currency exchange services and international money transfers can be made quickly and easily at our chain of retail stores. Efficient, convenient and great value service from our expert team.
