mask Delma Exchange | The Way Ahead..

15/ 04/ 2020

Delma Exchange | The Way Ahead..

SUPPORTING CONTINUING OPERATIONS

Our branches

All our Branches are frequently sanitized and we have implemented good health practices in line with the directives of UAE health authorities and a mandate timely supply of hand sanitizers, cleaning equipment, masks, gloves, and all other essential safety gear. In addition, all our branches are guided with new protocols for traffic management, including selective closures, reduced opening hours, staggered access for customers and body- temperature checks through infrared thermometers for both customers and employees.

 

Payments

Our business continuity plan allows all our teams including settlements to operate remotely and we have already tested these systems in readiness if there are further government directives.

Due to the extended sanitization period in Dubai and the overall mobility restrictions. The central bank of UAE has revised the processing hours of the UAE cheque clearing system (UAEICCS) and the new cut of time will be as below

 

Cheque

Existing Time

Revised Time

In-house Cheque (ADCB cheques)

15:00 PM

9:30  AM

Outward Cheques (Non – ADCB Cheques)

11:00 AM

07:45 AM

The above cut of time will be in effect until further notice from the Central bank. We request all clients to make their payments promptly and on time to avoid any delays.

To help streamline the process of using our services. We recommend consulting these links or prior to visiting our stores in person for the most up-to-date information.